Health Insurance Humana Humana members, we're here to keep you healthy, safe and informed. Your health and wellness concerns are our top priority. We know you're doing all you can to ensure you and your family are safe during this time. And we want you to know we're doing everything we can so you can access the care you need. We know that many patients are apprehensive about coming to the doctor’s office or the hospital due to COVID-19 concerns. However, for some, the risk of delaying or neglecting ongoing medical care can be just as serious as COVID. You don't have to delay care for your annual check-up, chronic care management or other health care concerns. Whatever you need, we're here for you with services like 24/7 urgent care, Virtual Visits and Save My Spot for urgent care and walk-in clinics. Our physicians are accepting new patients and many have same day or next day appointments available. Get Started Find a Physician Whether you're looking for a new primary care doctor or a specialist for yourself or a member of your family, we're here for you. Search our directory to find a physician today. Learn More about Find a Physician Virtual Visits We have options to see a provider right away from the comfort of home, or schedule a Virtual Visit with your doctor. Learn More about Virtual Visits Urgent & Walk-In Care If you need care fast, choose one of our several urgent care locations or walk-in clinics conveniently located across the Ozarks. With Save My Spot, you can even save your spot in line and wait from the comfort of home. Learn More about Urgent & Walk-In Care COVID-19 Information Hub For the latest COVID updates and resources from CoxHealth, view our information hub. Learn More about COVID-19 Information Hub Precautions We're Taking CoxHealth is prepared and available to address your health care needs. We've taken a variety of measures to help make our facilities safe for you and your family. Learn More about Precautions We're Taking FAQs How do I know if my Humana plan includes CoxHealth providers? What does having an open access health coverage plan mean for me? Do I have to select a primary care physician under an open access plan? How do I set up an appointment? What if I need an appointment right now? How do I know if my Humana plan includes CoxHealth providers? Our CoxHealth team can help you determine if we are in-network with your plan. Call 417-269-INFO to speak with a CoxHealth representative. If your employer provides your insurance plan, you can also reach out to your human resource department with questions about your plan. For specific benefits or claims questions, you should call the customer service number located on the back of your insurance card. What does having an open access health coverage plan mean for me? When you’ve confirmed your health care coverage plan is open access, this means you can choose to see the doctors and visit the health systems you prefer within your network, including specialists. For most patients with Humana insurance plans, CoxHealth providers are now considered in-network.Humana open access plan allows you to take a more active role in your health care decisions. Giving you more options and greater control, these plans let you get the care you need from a wider network of health professionals. This is health care on your terms. Do I have to select a primary care physician under an open access plan? Although most plans do not require you to select a primary care physician, we encourage you to select a one to help you better manage your health and obtain convenient access to routine care, it is not required. Having so many choices can be overwhelming – a primary care physician can help connect you with the health care you need when you need it. How do I set up an appointment? Call 417-269-INFO for help finding a provider and for any questions related to your care or your plan. Or search our directory for a physician and schedule online. What if I need an appointment right now? We have the resources you need to make informed decisions about immediate health care needs. From Save My Spot and Virtual Visits to walk-in clinics, urgent care and emergency care, learn about your options to get care now. Right Care | Right NowNot sure what level of care you need? Review this chart to help you decide. Right Care | Right Now Virtual Visits $$$$$Access care from your mobile device or computer.Primary & Specialty CareSchedule a visit with your provider to get started. Appointment times vary.Schedule a VisitOn DemandFor patients over 2 years old. Visit with the first available provider.Monday-Friday7 a.m.-10 p.m.Saturday-Sunday10 a.m.-4 p.m.Start Your Visit Primary Care $$$$$Your first line of defense in managing overall health, our clinics offer same-day appointments for many conditions. We're welcoming new patients, so give us a call at 417-269-INFO.Find a Physician Walk-In Clinics $$$$$Receive treatment for minor illnesses and injuries and routine care, including:AllergiesCold and fluSports physicalsUpper respiratory infectionsUrinary tract infectionsYou can also get treatment for orthopedic and sports injuries like concussions, dislocations and fractures.Save Your Spot Urgent Care $$$$$Access immediate care for conditions that are not life-threatening:FeverFracturesLacerationsUrine, flu and strep testingInjuries or conditions requiring X-rayConditions treated by primary care providers, Virtual Visits and Walk-In Clinics Save Your Spot Urgent Care Plus $$$$$We have dedicated pediatric and adult centers.We provide immediate care for all conditions treated at our Urgent Care facilities, as well as:Abdominal pain (patients under 60 years of age)DiarrheaInjuries or conditions requiring CT or ultrasound scansVomitingSave Your Spot Emergency Room $$$$$Visit our emergency department if you're experiencing any of these serious and life-threatening conditions:Behavioral issues requiring admissionCoughing up or vomiting bloodHeart issues, including irregular heart rateHigh fever with stiff neck, mental confusion or difficulty breathingMajor traumaStroke-like symptomsGet Directions to the ER Versión en Español